Frequently Asked Questions

What is DFX DIGI?

DFX DIGI is an online store for downloadable digital products, with a focus on eBooks and practical digital guides. Our aim is to make useful resources easy to discover, purchase and use.

What types of digital products can I buy?

Browse our current catalogue to see the products available. Our vision includes eBooks, PDF guides, printable planners, worksheets, templates, spreadsheets and other practical digital resources. Availability varies as the catalogue develops.

How do digital downloads work?

A digital download is a file you access electronically rather than a physical item delivered by post. Before purchasing, review the product description for what is included and how access is provided.

Will I receive a physical product?

DFX DIGI specialises in digital downloads. For products described as digital downloads, no physical item is shipped.

Can I download my files immediately?

Check the individual product listing for delivery details and follow the download instructions provided with your purchase. Access arrangements may vary by product.

What file formats are available?

File formats vary by product. Check the individual listing for the exact files included and any compatibility information before purchasing.

Can I print the PDFs I purchase?

Check the product description to see whether a PDF is intended for printing, along with any recommended paper sizes, printing instructions and usage information.

Can I edit the digital products?

Some digital files are designed for reading or printing, while others may be editable. Review the relevant product listing for editable formats and software requirements.

Do I need special software?

The software you need depends on the file format. PDFs generally require a compatible PDF reader, while other formats may require a specific application. Check compatibility before purchasing.

What should I check before buying?

Review the product description, included files, file formats, software requirements, delivery details and usage terms. These help you decide whether a resource suits your needs.

What information should I provide if I need download help?

When contacting DFX DIGI about a download issue, include your order number, product name and a description of the problem. If an error appears, include its wording to help explain what happened. Do not send passwords or payment card details.